Chat Agents
Support Agents
Agents that simulate human-like conversations to deliver 24/7 support and give your service teams time back for higher-value tasks. Can answer all questions regarding your business, products and services, and also create support tickets (if Zendesk integration is available) when necessary. They can also send follow-up emails, update records, and gauge the customer's mood to respond accordingly.
LeadGen Agents
Designed to identify potential customers, collect their contact information, and spark their interest in the products or services you’re selling. Through conversational patterns and 24/7 availability, lead generation agents are guaranteed to boost your conversion rate while reducing the cost-per-lead acquired. Integrates with your existing CRM and follow up with personalised automated emails based on the info available for each customer.
Hybrid Agents
Combining the functionalities of Support Agents and LeadGen Agents, they offer an integrated solution for all your business needs in one package. This is our recommended solution if you want to see the full potential of text-based AI agents in action. All our agents also support voice message input.
Voice AI Agents
Leveraging the latest advancements in the world of Voice AI, we build solutions such as AI Receptionists, AI Booking Systems, and even outbound AI Sales Systems. We offer full customization over the flow of these conversations, policies, voice, etc., and we can tailor them to fit your use cases. Check two of our agents in action below!
We build Voice AI systems for both inbound and outbound requirements. Here are some of the use cases we support.
Inbound:
Outbound:
Appointment Booking
Missed Call Handling
Customer Support
Telemarketing Eliminator
Lead Qualification
Lead Followup
Cold Outreach
Cart Abandonment
Customer Reactivation
Appointment Confirmation
Process Automations
We create different types of process automations ranging from automated email responses and lead captures to full-fledged automated content generation systems. The process starts with a free AI audit for your business, identifying areas of opportunity, and working together on solutions that can free up resources and save time, thus reducing operational costs in the long run. We primarily use make.com to create the automations which integrate with your systems using a webhook.
Here are some (but not limited to) of the use cases we support: